The hotel is beautiful and clean with pleasant sea views. The a la carte breakfast is free and offers a wide range of food. The location is beachfront, close to a great restaurant, offering good value. The daily service is top-notch.

The set up, the rooms are very comfy, very quiet at night, food is delicious, very close to the Four Seasons so yoy can walk there for a dinner experience at night.

We had booked a room suite for 4 people and a baby. The bed room was fine but the hide a bed mattress was terrible. We also f Hd no pillows for that bed. Our balconey faced the road so it was noicey. The porter hen he finally came for our lougage told us we had his work cut out for him.

The location is marvelous and stunning, just a short 10-15 minute walk from Wailea Golf Club. It's near fantastic dining options like KO and another new restaurant owned and managed by Fairmont. Surrounded by beautiful beaches and delicious food options.

Friendly staff and customer service that represented they sincerely cared about guests.

Slow check-in.

The staff here is very welcoming and always willing to help with anything.

The hotel has a fantastic location near the Shops at Wailea and the main beach. Smooth check-in and late check-out made our stay luxurious. The swim-up bar and pool are amazing.

Great staff, large luxurious rooms, and beautiful relaxing grounds- very family and kid friendly, unlike the stuffy Four Seasons. Also just the right amount of staff to guest ratio, not too many people on the property. It was our fourth stay there and look forward to coming back again! See ya soon Kea Lani!

Book your luau early! Do not wait till you arrive! And Do Not do a deep sea fishing trip! Rent your own boat instead. We went twice and did not catch fish! This was nOt booked through the Fairmont though.

Staff is always friendly and bumped us up two room grades.

Spacious room with a super comfortable large bed.

The beach, pool , atmosphere and staff

I will tell you what I didn't like during my stay is my dinner at the restaurant nick's fisherman. Escargot were almost cold and bitter (as they should be washed when the chef take them out of the can, and must be serve very hot and cooked properly) the main course were too rich and presentation was very poor (quantity not egual quality) . Dessert was ok , wine was excellent and service was very fast.

The location is wonderful, just a mile away from a beautiful sandy beach, and the staff here is very friendly and helpful, with a great manager overseeing them.

location, great grounds, pools, beach Nick's Fishmarket fantastic

Design needs upgrading feels a bit tired and dated

The place is gorgeous and clean. The staff at Bell service was welcoming. Our room was kept very clean by housekeeping. The room had a bathroom and an ironing board available.

There were two days when they didn't clean the room, and we had to call housekeeping to remind them.